About Natick Animal

Natick Animal Clinic is a full-service, state-of-the-art, small-animal practice. Our staff includes six general practice veterinarians, one mobile veterinarian for home and nursing home visits and a surgeon. A visiting specialist provides ultrasound and endoscopic imaging services on-site.

The clinic focuses on medical, surgical, preventive and dental care and has been accredited by the American Animal Hospital Association for more than 50 years, a status that is reserved for only a small number of hospitals nation-wide. We offer a primary care practice model that allows you and your pet to establish a trusting and consistent relationship with your pet’s veterinarian, much like you have with your own family doctor. Nearly every time your pet requires medical attention, your appointment will be with your pet’s primary care veterinarian.

Natick provides other pet care services as well, like a contemporary kennel facility with outdoor runs and a grooming salon that pampers both cats and dogs. With this variety of services on the premises, the clinic aims to create an all-encompassing, convenient and customer-friendly experience for our clients.

Natick is unique in the community for its reputation for excellence in medical care and for its accommodating seven-day operational schedule. Our practitioners also provide evening on-call services, another unique feature that most general practice hospitals do not provide. After business hours and until 10:00 pm, you can reach one of our staff associates within 30 minutes of calling our answering service.

Meet Our Doctors!

Dr. Melissa Dorr

Dr. Dorr's Bio

Dr. Melissa Dorr joined the staff at Natick Animal Clinic in August 2016. A New England native, she has been interested in veterinary medicine from a young age and began volunteering at Connecticut animal shelters and clinics in middle school. She graduated from Tufts University in 2010 with a Bachelor of Science in biology and completed her Doctorate in Veterinary Medicine from Tufts in 2014. After working in southern Massachusetts for two years, Dr. Dorr is happy to join the Natick team.

Dr. Dorr has a professional interest in internal medicine, pocket pets/exotics, and dermatology. In her free time, Melissa enjoys painting, cooking, and spinning wool in her home with her three cats: Logan, Hannah, and Gummy; and hiking and kayaking with her husband and dog, Kalea.

Dr. Andrea Moolenbeek

Dr. Moolenbeek's Bio

Dr. Andrea Moolenbeek, our chief of staff, joined Natick Animal Clinic in 1992 as a kennel attendant. She was born and raised in Massachusetts and attended the University of Massachusetts Amherst, where she graduated summa cum laude in 1994 with a bachelor’s degree in animal science.

She continued to work at Natick Animal Clinic as a receptionist and veterinary assistant during her undergraduate studies at UMass and after being accepted to Tufts University School of Veterinary Medicine in 1994. Upon graduating with a Doctorate of Veterinary Medicine from Tufts in 1998, she became a full-time practicing veterinarian at Natick Animal Clinic. Dr. Moolenbeek has special interests in veterinary dentistry, dermatology, nutrition and small-mammal medicine. She is a member of the American Veterinary Medical Association, the Massachusetts Veterinary Medical Association, and the American Animal Hospital Association. She teaches occasionally at the Cummings School of Veterinary Medicine at Tufts University and is the Vice President of the Veterinary Alumni Association. In her free time, Dr. Moolenbeek enjoys reading, skiing and golfing, but most of all, she enjoys spending time with her husband and three children. Her personal zoo includes three dogs (Lowell, Louis, and Penny), three cats (Ginger, Elizabeth, and Chester), a guinea pig (Rudy), fish, hens, roosters and a duck.

Dr. Kimberly Heald

Dr. Heald's Bio

Dr. Kimberly Heald completed her undergraduate degree at Bowdoin College and was awarded her Doctorate of Veterinary Medicine from Tufts University in 1996. Upon graduation, Dr. Heald continued her education by completing a one-year medical and surgical internship at Veterinary Specialists of Connecticut in West Hartford. Raised in Weston, Dr. Heald returned to Massachusetts to assume the role of associate for four years at Brookline Animal Hospital.

She and her husband, Dr. Krawshuk, who is an associate at our sister hospital Weston Veterinary Clinic, have two children, two dogs, and two cats. Dr. Heald took a temporary hiatus until the children were old enough for her to return to her passion of veterinary medicine. She is excited to bring at-home veterinary care to the areas of MetroWest Boston that she calls home.

Dr. Samantha Palermo

Dr. Palermo's Bio
Dr. Samantha Palermo was born and raised in Massachusetts and has been interested in veterinary medicine from a young age. She has worked in veterinary clinics since high school, where she started as a kennel attendant and worked her way up to veterinary assistant throughout college and veterinary school. She graduated from Endicott College in 2014 with a Bachelor of Science in Biology and Biotechnology and received her Doctorate in Veterinary Medicine from the Cummings School of Veterinary Medicine at Tufts University. Dr. Palermo was awarded the American Association of Feline Practitioners Award in recognition of her dedication and excellence in the study of feline medicine and surgery, as well as the Cummings Veterinary Ophthalmology Award. She is also Fear Free Certified. Professionally, Dr. Palermo enjoys all aspects of general practice, but her special interests include ophthalmology, surgery, dentistry, and reproduction.

In her free time, Samantha enjoys baking, photography, being outdoors (especially the beach and hiking trails), anything Disney, and spending time with her fiancé and two cats (Simba and Kira). She hopes to be adding a Labrador puppy to her family soon!

Dr. Elizabeth Oram

Dr. Oram's Bio

Dr. Elizabeth Oram completed her undergraduate work in pre-veterinary medicine at the University of New Hampshire in Durham. She received her Doctorate of Veterinary Medicine from Kansas State University College of Veterinary Medicine in May 2000.

Dr. Oram was accepted into a one-year internship program at VCA South Shore Animal Hospital after graduation. Her internship provided additional clinical practice in surgery, medicine, and emergency care.

Upon the successful conclusion of her extensive training, Dr. Oram spent five years as an associate veterinarian at hospitals in Weymouth, Massachusetts; Hudson, New Hampshire; and Newton, Massachusetts. Prior to joining Natick Animal Clinic, Dr. Oram practiced with VCA Rotherwood Animal Hospital. Dr. Oram is a member of the American Veterinary Medical Association, the American Animal Hospital Association, and the Massachusetts Veterinary Medical Association.

In her free time, Dr. Oram enjoys cooking, traveling and spending time with her friends, husband, two kids, dog Maisy and cat Alice.

Dr. Macy Trosclair

Dr. Trosclair's Bio
Dr. Macy Trosclair is a south Louisiana native who received her Doctorate of Veterinary Medicine from Louisiana State University in 2014. She completed a small animal rotating internship at Texas A&M University as well as specialty internship in zoological and aquatic medicine at North Carolina State University before moving on to a staff veterinarian position at Emerald Coast Wildlife Refuge in Fort Walton Beach, FL. Dr. Trosclair has spent the last 2 years in private practice and her special interests include exotic animal medicine (particularly reptiles and amphibians), dentistry, and internal medicine. In her free time, Macy enjoys cooking, playing guitar, and spending time with her two cats (Taco and Beignet) and Jack Russell terrier (Ozzy).

Meet Our Leadership Team!

Kristen - Value Communicator

Meet Our Behavior Consultant!

Karen Plescia

Karen's Bio

Karen Plescia had dogs and cats as pets for most of her life.  However, it wasn’t until she rescued a neonatal feral kitten in 2005 that she became fascinated with animal development and behavior.   Since then, she has been involved in animal care and welfare as a volunteer, foster caregiver, shelter assistant manager, veterinary clinic office manager, student of animal behavior, pet behavior consultant, and dog trainer. Her passion is helping people better understand their pets so that they can successfully deal with behavioral concerns in a positive way.

Karen is a Certified Cat Behavior Consultant and Associate Certified Dog Behavior Consultant through the International Association of Animal Behavior Consultants (IAABC). She is also a Certified Professional Dog Trainer, Knowledge Assessed (CCPDT) and is Fear-Free Certified trainer. She is currently a professional behavior responder for the ASPCA Anti-Cruelty Behavior Team, works with private clients, and teaches dog training classes in the Greater Boston area.

Meet Our Technicians!

Liz - Technician

Missy – Technician

Adel - Technician

Meet Our Customer Service Representatives!

Mechelle - Receptionist

Jill - CSR

Kim - CSR